SHIPPING
All orders are carefully packed and shipped from Lithuania.
Processing time: 1–5 business days, depending on the item.
Shipping costs and available delivery options are calculated at checkout.
Delivery times vary depending on the destination and shipping provider. Please note that customs delays may occasionally occur for international orders.
CUSTOMS & INTERNATIONAL ORDERS
International orders may be subject to customs duties, import taxes or local fees depending on the destination. These charges are the responsibility of the customer and are not included in the product or shipping price.
Can’t find your country at checkout? Please contact us and we’ll be happy to check whether shipping is available.
RETURNS
If you are not completely happy with your order, you may contact us within 14 days of delivery to request a return.
Items should be returned unused, unworn and in their original condition and packaging.
Once your return has been received and inspected, we’ll email you to confirm that it has arrived and let you know when your refund has been processed. Approved refunds will be issued to your original payment method.
If an item has been used, damaged, altered or is missing parts for reasons not caused by us, the refund amount may be reduced to reflect any loss in value.
Return shipping costs are the responsibility of the customer unless the item arrived damaged, faulty or incorrect. We recommend using a tracked shipping service and keeping your proof of postage until your return has been processed.
Custom-made or personalised items cannot be returned unless they arrive damaged, faulty or incorrect.
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible and include photos of the item and packaging.
CONTACT
For any questions about shipping or returns, please contact us through the Contact page.